I asked for a professional gel-x removal, but they rushed through it and damaged my nails. They feel rough and brittle. :( No foil or cotton was used with the acetone, only quick dips in a bowl between heavy and aggressive e-filing. I was expecting him to apply a base coat but that wasn’t done either. It felt like an incomplete service and I’m not even sure why they offer removals if that’s how it’s done here. I wouldn’t recommend this service if you want to protect the health of your natural nails.